General Manager - Technical Value Recovery Facility (Memphis, TN)

General Manager

At Reconext, our success starts with strong leadership. We are looking for a General Manager to lead our Memphis Technical Value Recovery facility, with full ownership of site performance, team development, and customer delivery.

This role is responsible for end-to-end site operations, including program management, production, engineering, supply chain, quality, IT, HR, and finance. You will set the direction for the site, build a high-performing leadership team, and drive measurable results in quality, productivity, and profitability.

What You’ll Be Responsible For

• Own full site P&L, including forecasting, budgeting, and execution of financial plans to meet and exceed targets.

• Drive operational performance across all functions, ensuring alignment to customer expectations, internal KPIs, and business goals.

• Lead and develop the site leadership team, creating accountability, strong communication, and a performance-driven culture.

• Improve organizational effectiveness through process optimization, team development, and cross-functional collaboration.

• Ensure consistent delivery of quality, throughput, and service levels across all programs.

• Identify and implement process improvements that increase efficiency, reduce cost, and support scalability.

• Partner directly with customers, participating in operational reviews, QBRs, and commercial discussions as needed.

• Support business growth through strong customer relationships and identification of expansion opportunities.

• Maintain compliance with company policies, quality standards, and regulatory requirements.

• Manage day-to-day site operations, including goal setting, performance tracking, and execution of priorities.

• Resolve employee and operational challenges in a timely, professional manner.

What We’re Looking For

• Proven success leading large, complex operations with full P&L responsibility.

• Strong leadership presence with the ability to influence, motivate, and hold teams accountable.

• Demonstrated ability to drive results across production, supply chain, engineering, and quality.

• Experience in contract manufacturing, EMS, reverse logistics, or technical service environments.

• Ability to manage multiple programs, customers, and competing priorities.

• Strong financial acumen, including forecasting, budgeting, and cost management.

• Experience leading change and driving continuous improvement initiatives.

• Effective communicator with the ability to engage at all levels, including executive leadership and customers.

• Proven ability to build and develop high-performing teams.

• Bachelor’s degree in Business, Operations, Engineering, or a related field (or equivalent experience).